England: ‘exhaustion’ and strain for workers and service users

22 November 2021

The impact of the pandemic on many who use health and social care services has been intensely damaging.

This harm was among the key points of The state of health care and adult social care in England 2020/21 published in October by the Care Quality Commission (CQC).

The report also noted the increasing strain on carers, with an estimated additional 4.5 million people becoming unpaid carers since Covid-19 began.

Additionally, health and social care staff are ‘exhausted’ and the workforce ‘depleted’.

The report says: ‘The negative impact of working under this sustained pressure, including anxiety, stress and burnout, cannot be underestimated.’

NMC chief executive Andrea Sutcliffe said the report ‘highlights the extraordinary pressures on health and social care services’.

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