Wales: make chats about health more effective, NHS workers told

03 October 2018

Healthcare professionals can have more effective conversations with patients about improving health and wellbeing through new online training, says Public Health Wales (PHW).

The ‘Making Every Contact Count’ e-learning module is aimed at supporting health professionals in making the most of the conversations they have every day.

A survey commissioned by PHW found that 95% of people had an appointment, consultation or conversation with a health professional in the past year, and over a third had made changes following the talk.

Julie Bishop, director of health improvement for PHW, said that if health professionals took opportunities to talk to patients and clients about making healthy changes in their lives, ‘we could make a real impact on improving health and wellbeing in Wales’.

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